Gioteck support




Use only as intended.

This is a precision product and should be handled with care.

To avoid electrical shock, do not take this product apart.

Do not store in areas of extreme heat or cold.

Do not allow product to get wet or dirty; doing so may damage the product.

Do not clean with benzene, paint thinner, acetone, alcohol, or other such solvents.

Contains small parts. Not suitable for children under 6 years of age.

Features & details

The EX-01 Bluetooth® Headset has been exclusively designed for gamers and gaming, not mobile phones! So you can now maximize your game time without an irritating, uncomfortable earpiece, and still hear your opponent creeping up behind you on your surround sound system!

EX-01 Bluetooth® Headset

01. Microphone

02. Speaker

03. Earhook

04. LED Feedback

05. Volume Decrease

06. Power / Mute

07. Volume Increase

Pairing your headset

EX-01 Bluetooth® Headset

1. Within the Settings menu, press X on Accessory Settings.

EX-01 Bluetooth® Headset

2. Press X on the icon labelled: Manage Bluetooth® Device.

EX-01 Bluetooth® Headset

3. Press X on Yes to register your device.

EX-01 Bluetooth® Headset

4. At the next screen, prepare your Headset (from off) to be paired with the PS3™ by holding down the power button continuously until the LEDs flash alternate Blue & Green. When the headset is connected the LEDs will flash Blue every 2 seconds. If not connected, it will flash Green every 4 seconds.

EX-01 Bluetooth® Headset

5. Press X on Start Scanning. Once Scan is complete, the PS3™ will recognize all Bluetooth® devices within range.

EX-01 Bluetooth® Headset

6. Locate PS3 EX-01 from the list of available devices and press X.

EX-01 Bluetooth® Headset

7. Press X to enter 0000 (four zeros) as the Pass Key and press X on OK.

EX-01 Bluetooth® Headset

8. You should then be taken to a new screen stating: Register completed.

EX-01 Bluetooth® Headset

9. Press O twice on your controller to go back to Accessory Settings.

EX-01 Bluetooth® Headset

10. Scroll down and press X on Audio Device Settings.

EX-01 Bluetooth® Headset

11. Choose PS3 EX-01 as your input and output device from the lists. Press X to confirm your choices.

EX-01 Bluetooth® Headset

12. Scroll down and press X on OK. Your EX-01 Bluetooth® Headset is now ready to use... Enjoy :)

Reversing the earhook

A second earhook for the left ear is available from customer service on request. Marked [L] for the left ear and [R] for the right ear. After selecting the appropriate earhook, follow the instructions below:

EX-01 Bluetooth® Headset

01. Using your fingernail, carefully prise open the shiny fascia shell from the back of the headset upwards and forwards.

02. Once clear of the body, unhook from the front hook.

03. Lift clear from the body.

EX-01 Bluetooth® Headset

04. Noting the 4 earhook pins, gently pull away the existing earhook and store safely.

05. Line-up the earhook holes with the pins and gently guide the replacement earhook over the top until set in position.

06. Hook the front fascia hook under the front hook cavity, then slowly push the rear hooks into place.

Charging your headset

The headset contains a rechargeable Li-ion polymer battery. Prior to using the headset for the first time, It is essential to fully charge the battery before first use for a least 3 hours (or until the green LED goes out). If you do not use the headset regularly it is important to recharge the battery every 3 months. Connect the USB cable to your PS3™ [01] and the mini usb [02] to the headset's charging socket [03]. The LED will illuminate green during the charging process and will be off when fully charged. NOTE: Charging indication will be delayed for a few minutes if the headset has not been used for a long time. Do not try to pair the headset to the console, when the headset is attached to the USB cable. If it is attached it will not pair to the PS3™.

EX-01 Bluetooth® Headset

Charging time

Normally the battery is fully recharged within 3 hours. As soon as the battery is fully charged, the LED will be off or a weak Green. Disconnect the USB cable from the PS3™ and the headset.

Game time

The fully charged battery offers up to 4 hours continuous use. It is advisable to always recharge after lengthy gameplay so the headset is fully charged for the next round.

Operating your headset

To power on your headset, press and hold the power button for 3 seconds until the LED flashes Blue. NOTE: If the LED flashes Green only, the battery will need to be charged. To power off your headet, press and hold the power button for 3 seconds until the LED flashes Green.

Adjusting volume

Tap the + button to increase the volume in increments until the headset reaches your desired volume level.
Tap the - button to decrease the volume in increments until the headset reaches your desired volume level.


Press the power button briefly (less than 1 second) repeat the process to un-mute.

EX-01 Bluetooth® Headset

Care & maintenance

This product has been designed with the highest concern for safety. However, any electrical device, if used improperly, has the potential to cause harm. To help ensure risk-free operation please pay attention to the guidelines below.


It is best to store the Headset in a dry and dust free area. Do not store in areas of extreme heat or cold, and avoid direct sunlight or heat sources such as a heater.

Never attempt to open the Headset; doing so will void your warranty.

Lithium-Ion batteries

Never attempt to replace the Lithium-Ion battery. The battery should only be removed by skilled service personnel. Never handle a damaged or leaking Lithium-Ion battery. If you come into contact with a leaking battery, please take the following actions:

Contact with eyes: Do not rub, Flush with clean water. Clean infected area with water. Seek medical attention immediately.

Contact with skin/clothes: Clean infected area with water. Contact your doctor immediately if swelling or soreness occurs.

Trouble Shooting

Q/ My headset won't connect to my PS3™!

A/ Firstly, make sure you read the manual/quick start guide that came with your headset. It has all you need to know about correctly configuring your headset.

Q/ But I've lost my manual. What do I do now?

A/ Follow this link to download the EX-01 Headset Manual.

Q/ I'm not receiving the "Register Completed" message. I'm receiving a "Connection Could Not Be Established ( 80010009)" error message instead.

A/ This can happen first time around. Try once more repeating steps 2 & 3 above.

Q/ I'm still getting the same message

A/ In that case make sure that you turn off the PS3™ system into standby mode. The red LED in front of the PS3™ will confirm standby mode. Then switch the main PS3™ power off at the back of the unit using the on/off switch. Leave the power off for a few seconds then switch back on again and repeat the pairing process once more.

Q/ No sorry, that still isn't solving the problem.

A/ Please contact our support address and let them know that you have followed the instructions and you are receiving the Connection Could Not Be Established ( 80010009)" error message. They'll assist and advise you what to do next.

Q/ How do I ensure that I have configured my headset correctly?

A/ Once you have completed the headset registration, you can configure your headset in the "Audio Device Settings", Sub Menu within "Accessory Settings" of the PS3™. Select PS3™ EX-01 for both "Input" and "Output" devices and then press OK and your ready to go.

Q/ I've selected PS3™ EX-01 for both "Input" and "Output" devices, but can't hear any sound?

A/ You should be able to talk into the microphone and see the microphone level meter at the top of the Audio Device Settings menu move up and down. If it doesn't, then exit the Audio Device Settings by pressing OK at the bottom of the screen then re-enter the menu by selecting Audio Device Settings once more. Try speaking into the microphone again.

Q/ There is still no microphone activity shown on the meter or when I talk into the microphone.

A/ Set the microphone level on level 5 and shout!

Q/ Still nothing!

A/ Please contact support

Q/ My microphone is working fine but I'm still not hearing any sound. Any ideas?

A/ You may need to perform a PS3™ "System Update". Voice and sound tests for audio accessories such as the EX-01 have been provided by Sony® from System Update Version v2.30. We highly recommend that unless you have a direct internet connection to the Sony® Network from your PS3™, that you do not attempt to manually perform a manual System Update using a USB device or SD Memory Card.

Q/ I've had my headset and remember hearing an audible bleep when I turned the headset On/Off or disconnected it. Now when I turn On/Off or disconnect I hear nothing.

A/ Please contact our support desk at

Q/ I've managed to get sound by testing the headset using sound tests in Audio Device Settings and Voice Changer, but now I'm online, playing my game and now I can't hear myself or others. Help!

A/ Once you've determined that the headset works offline, it should work online. There may be many or a combination of reasons why this could be happening. Type of game and internet bandwidth, are probably the most common causes. If you have access to the internet it may be an idea to go to the Sony® PlayStation®3 forums, to see if other users are experiencing similar issues.

Q/ I seem to have pressed the headset on/off button, when I wanted to change volume and now my sound is being interrupted by an engaged tone every 5 seconds. What's that all about?

A/ It's quite easy to push the On/Off button when you are trying to change volume up and down. When you do this it puts the EX-01 into "mute". To release the headset from mute and stop that annoying noise, just press the On/Off button once lightly and normal service will resume! Once you become more familiar with the EX-01 you'll get the hang of where your paws have to go to change volume!

If you still have a problem

Please contact support with any problems/issues you have. Our trained staff have detailed knowledge of our product range and will be happy to solve any problems. (English language support only).

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